Concur

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• All travelers and delegates are required to create a Profile in Concur prior to obtain approval for travel events or making travel arrangements.
• The Concur Profile contains critical information needed to seek approval, book trips, and process expense reports.
• The traveler’s name in Concur must match the name on the ID used during travel (State-issued ID card, Driver’s License, Passport). This is the name that will be on the tickets.
• Personal credit card numbers can be loaded into Concur to make the selection of payment types easy for travelers and delegates.
• When setting up your Profile make sure to verify your UMBC email address and any other email addresses you want to add
• Delegates can be assigned by the traveler in Concur

• Pre-approval is required for ALL UMBC employees and sponsored visitors out-of-state, overnight and international travel.
• Pre-approval is obtained by having a fully approved request in Concur and must be done prior to booking travel or making reservations. This is the official documentation that you are allowed to travel on behalf of UMBC.
• Once approval is obtained, the traveler or their delegate can book their travel.

• Travelers and Delegates are expected to book the least expensive, practical itinerary regardless of the booking or payment method.
• Campus departments are required to use Concur Travel or ALTOUR to book all air and rail tickets (ex: Amtrak for out of State travel). However, if the traveler’s loyalty program numbers are connected in Concur, air travel may be booked directly with the airline and the itinerary and e-receipts will automatically load in Concur. Use of any third party travel providers (e.g., Kayak, Expedia, Booking.com) is prohibited. This does not apply to commuter rail systems.
• Southwest Airlines can be booked through Concur directly. If you book a flight with Southwest Airlines, any flight changes must be done directly with Southwest Airlines, not with ALTOUR.
• Electronic booking using Concur should be the first option for booking domestic and non-complex international flights.
• Complex International travel is defined as a round-trip ticket itinerary containing more than 5 segments (including surface segments) or a round-trip ticket itinerary containing more than 2 business-required lodging stop-overs. Stop-overs required for overnight or next-day connections required by airline schedule are not treated as business-required. For assistance in booking complex international travel contact ALTOUR.
• Tickets booked on Concur, or through ALTOUR, using a personal credit card will not be reimbursed until travel is completed.
• Travelers and Delegates should book refundable tickets in instances when cancellation may occur. Nonrefundable tickets, while less expensive, have more restrictions.
• UMBC will not reimburse for tickets that had no cost such as “free” tickets earned through frequent flyer miles, incentive programs, and gift cards/vouchers.
• Concur allows for booking of flights and rail passage and automatically applies UMBC-contracted discounts with Amtrak and Delta, American, United, and Southwest airlines.

• You may book ground transportation in Concur or with ALTOUR, but if traveling to a conference or event that offer discounted travel arrangements, book the travel arrangements through the conference or event site to ensure the group discount is included and no additional fees are incurred.
• A physical card must be presented when picking up a rental vehicle along with your Retriever Card.
• Upload your receipts electronically via email, scan, or via the CONCUR mobile app.

• You may book lodging in Concur or with ALTOUR, but if traveling to a conference or event that offer discounted travel arrangements, book the travel arrangements through the conference or event site to ensure the group discount is included and no additional fees are incurred.
• Upload your receipts electronically via email, scan, or via the CONCUR mobile app.