Southwest Airlines - Upcoming Changes

Please be advised that Southwest Airlines has announced several upcoming service changes that will begin taking effect in 2025 and continue into 2026. These changes may impact university travelers, including faculty, staff, and students who fly Southwest for official business or personal travel. We are sharing this information to help the UMBC community plan accordingly and avoid potential disruptions.

The following service updates have been confirmed:

• Baggage Fees: Effective May 28, 2025, Southwest will begin charging fees for checked baggage. Specific pricing and allowances have not yet been announced.

• Seat Selection: Assigned seating and premium seating options are expected to become available beginning in early 2026. Further details are forthcoming.

• In-Seat Power: New 737 MAX 8 aircraft will include in-seat power ports. Southwest plans to retrofit existing 737-800 and -8 aircraft as well.

• Enhanced WiFi: Onboard WiFi systems are being upgraded to provide faster and more reliable internet access across the fleet.

• Larger Overhead Bins: Newly delivered aircraft will include larger overhead bins to improve carry-on capacity.

• Updated Cabin Seating: Redesigned seats will be introduced starting in 2025 to enhance comfort during flight.

• Digital Enhancements: Improvements to Southwest’s mobile app and website will include features such as digital bag tracking and expanded self-service tools.

These changes represent a significant shift from Southwest’s traditional policies and may influence decisions about travel logistics and budgeting. Travelers are encouraged to review these updates and consider them when making future travel arrangements.

For additional details, please refer to the attached presentation.
If you have any questions about UMBC travel procedures, please contact Business Services at TravelServicesAP@umbc.edu

• Attached Document for Southwest Airlines - Upcoming Changes