Answers to common travel-related questions. Additional information can be found under UMBC Travel Policy and Procedures.
Using Concur
What if I do not book travel using Concur Travel or through ALROUR?
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My travel is externally funded (not being paid or reimbursed through UMBC). Do I still need to use Concur?
Travel that is paid for by others still requires pre-approval and a Travel Request must be completed with zero dollars as the cost for the trip.
If I need assistance during travel who should I contact?
Contact ALTOUR at 800-333-2115.
How do I get started with Concur (or refresh my memory about how to use it)?
Once your department is enrolled in Concur, go to the Concur Help Center (no link yet – placeholder), where we have a series of job aids to walk you through the process. You can also sign up for periodic training sessions, watch a demo or view a pre-recorded training session.
Does Concur have an app (mobile application)?
Yes – to learn more, go to our Concur Page and click Mobile App.
Does UMBC have a travel agent?
Yes – visit our Designated Travel Management Company page for contact information and hours.
How can I claim reimbursement for driving my personal vehicle?
Visit Procedures page and click Ground Transportation for more information.
Meals and Lodging
Can I submit a per diem reimbursement request if meals are included at the meeting, conference or event I attended?
No. If a meal is provided a per diem is not to be claimed. If you choose to not join for the included meal, the cost of your meal elsewhere becomes a personal expense. If you have a medical or dietary restriction that would prevent you from eating the provided meal, please see Special Accommodations prior to completing your travel request.
When is in-state lodging allowable?
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Does in-state travel without an overnight stay require an approved Travel Request?
No, same-day travel in the state of Maryland and DMV area does not require a Travel Request.
What are the rules for per diems?
Please see Travel Allowances page for more information.
Managing and Making Changes to Your Itinerary
If a Travel Request is already approved but a change occurs (e.g. a flight got rescheduled, an extra taxi ride was taken) how do we make adjustments?
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If the dates of my international travel change after it has been approved, how is that handled?
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How can I use Tripit to help manage my travel?
Tripit is an app (mobile application) that works with Concur to help the traveler manage their itinerary. To learn more, go to our Concur page and click Mobile App.
What if I have to cancel my trip?
Information about trip cancellation is included on our UMBC Travel Policy page.
Personal and Companion Travel
Is it possible to include personal travel with my trip?
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Can I take a companion on my trip?
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Vaccination and Medical Testing
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